This means if we hold personal data about you we protect that data as required by UK law.
Who we are
Our website address is: https://www.PMAlife.co.uk. We are PMA LIfe Ltd.
What personal data we collect and why we collect it
Client Personal Data
When you become a client of PMAlife we collect personal data about you to support the provision of our services to you.
Contact forms
If you complete a contact or data form on the site or subsequently after contact this data is retained and stored electronically. It is used to provide services to you and make contact with you. It may also be used to inform you of services we feel may be of benefit to you. Contact details are stored indefinitely unless you request to delete or remove consent of such contact data.
Data about your current circumstances and services you may have had with us is likely to be stored for up to 7 years.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Data is used to analyse contacts for marketing purposes. All this data is anonymised and contains no personal data.
Who we share your data with
We will only share your data with anyone outside PMAlife with your explicit consent except in certain circumstances. The circumstances which would justify sharing your data with others without your consent are as follows: If required by a court order; If you or someone else was believed to be at risk of harm and sharing data was required to try to prevent that harm.
How long we retain your data
If you complete a contact form or provide information on becoming a client or our services we store the data about your current circumstances and services and treatment you receive for up to 7 years. Contact information may be stored indefinitely.
What rights you have over your data
You can request that we remove any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have supplied data as a client or potential client, you can request to receive a file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
If you have supplied contact information this this will be held in a secure database. It will be used to contact you to deliver and offer services to you. We will abide where possible with your expressed preferences for mode of contact.
Additional information
How we protect your data and privacy
Your data is held electronically on password protected servers and in password protected files where appropriate. .
Data breach
In the unlikely event of a data breach the persons whose personal data whom may have been compromised would as far as is reasonably practicable be informed of the data breach and what data had been compromised. A review of how the breach had taken place would be undertaken and additional security measures put is place as required. In serious incidents of data breach PMAlife would report this to the Information Commissioners Office(ICO).
What third parties we receive data from
Occasionally we will receive data from others who are involved in helping and supporting you. In most cases this would be after discussion and with your consent.
What automated decision making and/or profiling we do with user data
None.
Regulatory privacy and disclosure requirements
The main healthcare disclosure requirement is to share information when a client or another person is at risk of harm. This is normally done with consent after discussion. Occasionally urgent help is required and this might call for sharing of information without consent but only to medical or legal professionals.
Your rights are protected under law . If you require further information or require further support you can contact the ICO
https://ico.org.uk/